Quick Start Guide


You have just received your HAPTICORE Eval Kit and are ready to get started?

In the following sections, we will guide you through the setup of your HAPTICORE Eval Kit so you can experience our freely programmable haptic feedback and create your own haptic patterns with our software solutions.

Image of the HAPTICORE Eval Kits, our evaluation & development kits, consisting of a rotary haptic actuator, mounted in a metal stand and equipped with a metal cover to use the HAPTICORE 14 as a scroll wheel and the HAPTICORE 40 as a rotary switch.

Set up your HAPTICORE Eval Kit

Assemble Eval Kit

Make sure you have all the parts included in the kit ready.

Download & install VCP driver

To connect your Eval Kit, download the latest version of the VCP driver.

Download software bundle

Download the HAPTICORE software bundle from our download center.

Check device connection

Start the HAPTICORE Xperience demo software and check the connection status of the device.

Update firmware if necessary

If you have problems connecting your Eval Kit, check if a firmware update is necessary.

Step 1

Assemble Eval Kit

To set up your HAPTICORE Eval Kit, please make sure you have all the parts included in the kit ready.

This includes the HAPTICORE rotary haptic actuator in the Eval Kit mount, a 6-pin adapter cable, the HAPTICORE Control Unit Pro, and a USB-C cable to connect to your PC. The Control Unit Pro also comes with a 12 V power supply with various country-specific plugs.

Now you are ready to connect the accessories:

  1. Connect the 6-pin cable of the rotary haptic actuator of the Eval Kit to the Control Unit Pro.
  2. Connect the 12 V power supply to the Control Unit Pro.
  3. Connect the Control Unit Pro to your PC via the USB-C to USB-A cable.
The image shows a fully wired HAPTICORE Eval Kit setup consisting of a HAPTICORE rotary haptic actuator in the Eval Kit metal stand connected to the Control Unit Pro with a 6-pin adapter cable. A 12 V power supply is also connected to the Control Unit Pro. The Control Unit is finally connected to the PC via USB-C to USB-A cable.

Step 2

Download & install the VCP driver

Once you have connected the Eval Kit to your PC, you need to install the correct driver in order to use our HAPTICORE software solutions. Therefore, download the latest version of the VCP driver from the official website of the chip manufacturer Silicon Labs.

Step 3

Download HAPTICORE software bundle

Download the HAPTICORE software bundle from our download center.

The bundle contains:

In the folder, you will also find the documentation as well as the latest firmware and the software license.

By downloading our software bundle, you agree to the terms and conditions stated in the Software Licence Agreement – Eval Kits.

Three laptops running the HAPTICORE demonstration & design tools for freely programmable haptic feedback of the rotary haptic actuators. On the left is the Haptics Generator, the drag & drop haptic design application, in the middle the HAPTICORE Xperience demonstration software with haptic examples & further test functions, and on the right the Customer Test App, allowing the user to adjust all parameters of the haptic feedback.
The image shows an excerpt of the available haptic feedback patterns in the HAPTICORE Xperience, our haptic feedback demonstration software.


Discover freely programmable haptic feedback with our easy-to-use demo software.

The image shows an excerpt of the available features and settings of the HAPTICORE Customer Test App.

Customer Test App

Modify all haptic feedback parameters for the development of your prototype projects.

The image shows an excerpt of the haptic feedback curve of the HAPTICORE Haptics Generator, the drag & drop haptics design tool.

Haptics Generator

Create intricate haptic sensations the way you like by simply dragging a curve.

Minimum system requirements

  • Windows 7 or newer
  • .NET Framework 4.6 installed on Windows 7, 8, 8.1 (preinstalled on Windows 10)

Step 4

Check device connection

Once you have downloaded the HAPTICORE software bundle, extract the .zip file and navigate to the HAPTICORE Xperience application folder (Software / HAPTICORE Xperience x.x.x).

  1. Start the “HAPTICORE Xperience” application.
  2. Make sure the USB cable is connected to your device and the HAPTICORE Control Unit is connected to the 12V power supply.
  3. If you already connected your setup before, the connection should be established automatically. The connection state is shown in the top right corner.
  4. In case the USB icon is marked with a yellow error tag, click on the icon and select “Scan for Devices” in the pop-up window.
  5. As soon as the Eval Kit has been detected, the icon shows the number of connected Eval Kits.
Notebook, running the HAPTICORE Xperience demonstration software to test various haptic feedback patterns with your rotary haptic actuator.

Step 5

Update firmware if necessary

Before shipping, all of our Eval Kits are checked and updated with the latest firmware version. However, if you have not used your Eval Kit for a long time, or have problems connecting your HAPTICORE Eval Kit, please check if the latest firmware is installed.

To check and update the latest firmware version, please follow the steps described in the documentation of our HAPTICORE Firmware Updater.

You can find both the latest firmware and HAPTICORE Firmware Updater in the software bundle.

Notebook running the HAPTICORE Firmware Update Tool to update the Eval Kit firmware.

Problems with setting up your HAPTICORE Eval Kit?

Get in touch with our Support Team

If you have problems with the start-up of your Eval Kit or have questions regarding our software solutions, check out our resources section. Here you can find useful tips and software tutorials, explaining how to create your own haptic feedback patterns.

Otherwise, don’t hesitate to get in touch with us directly via email at support@xeeltech.com.

Our team will be happy to take care of your request.

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Email: mail@xeeltech.com
Phone: +43 5552 93081-0
Fax: +43 5552 93081-9300

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6771 St. Anton im Montafon

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