HAPTICORE FAQ

Find answers to FAQs & learn more about HAPTICORE by XeelTech

Welcome to our FAQ section. Learn more about our HAPTICORE rotary haptic actuators, how they are produced, or XeelTech as your supplier & integration partner.

FAQ – Questions & answers

What is HAPTICORE?

HAPTICORE is our smart rotary haptic actuator with fully programmable haptic feedback only with the use of software. HAPTICORE provides perfectly tailored haptic feedback for every user interaction with your product – making the user experience more intuitive, simple, and safe.

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How does HAPTICORE work?

Unlike other haptic actuators, our HAPTICORE rotary haptic actuators do not rely on piezo, rumble, or motor technologies. The secret behind our programmable haptic feedback lies in so-called MR Materials (MR Fluid & MR Powder), smart materials consisting of fine, magnetizable particles (typically iron) whose rheological properties change through the application of a magnetic field.

By precisely manipulating the magnetic field within our actuators through our software solutions, we are able to generate intricate haptic feedback patterns. This allows us not only to simulate the mechanical haptic feedback of traditional input devices such as rotary & cam switches, levers, scroll wheels, trigger buttons, or sliders but also to create completely new user interface designs by adapting the tactile feedback in real time.

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Which HAPTICORE rotary haptic actuator is the right one for my application?

We have designed our HAPTICORE rotary haptic actuators to be used in a wide range of applications. To meet the requirements of your industry and to make the best use of the available installation space, we offer various HAPTICORE actuators with different sizes, designs, and performance characteristics.

Learn more about our HAPTICORE Product Portfolio

For additional ideas on how freely programmable haptic feedback can make your HMI easier, safer, and more intuitive to use, check out our HAPTICORE Inspirations to find application examples and innovative integration solutions.

How can I test HAPTICORE?

Haptic feedback must be felt to be understood. That’s why we offer HAPTICORE Eval Kits to test our technology and experience HAPTICORE firsthand.

While our info material, technical specifications, or demonstration videos provide you with a good idea of what our technology is capable of, nothing comes close to experiencing HAPTICORE technology firsthand. Therefore, we offer you HAPTICORE Eval Kits that allow you to try and test our revolutionary rotary haptic actuators.

The HAPTICORE Eval Kit includes the HAPTICORE haptic actuator in a plug & play test setup as well as access to our demonstration application, firmware, and software library, as well as extensive documentation and video tutorials. This way you can integrate the HAPTICORE technology in your prototypes or product mockups, create custom haptic patterns, and test it in use case conditions.

Learn more about our HAPTICORE Eval Kits and HAPTICORE Software Solutions

How do I generate custom haptic feedback patterns?

HAPTICORE is based on 20 years of research and development. We put all our experience into our HAPTICORE Software Solutions to give you the possibility to create own haptic feedback patterns.

This way you can easily change the rotation angles, the rotation resistance, the number and strength of ticks per revolution of the encoder or combine different modes to make the operation of your HMI even more intuitive, easy, and safe.

HAPTICORE Xperience

Plug & Play demonstration software to experience all facets of our HAPTICORE actuators

HAPTICORE Customer Test App

Extensive haptic feedback pattern design tool, allowing you to modify all parameters and live access to all sensor data and the data log

HAPTICORE Haptics Generator

Easy-to-use haptics design tool to create your ideal tick mode in just a few steps

How can I integrate HAPTICORE into my product

The integration of our HAPTICORE technology includes not only the haptic actuator itself but also the creation of custom haptic feedback modes and precise alignment to your system as well as electrical and firmware integration into your product.

To create an ideal user experience for your customers, our Customer Integration Team supports you from evaluation to serial production and is available to you throughout the entire process.

Find the right HAPTICORE encoder for your application

Where is HAPTICORE manufactured?

With our HAPTICORE technology, you can rely on quality made in Austria.

While XeelTech is responsible for the integration of the HAPTICORE technology into your product, our rotary haptic actuators are manufactured at our parent company STIWA, specialized in mass production and industrialization of high-performance and production automation.

With STIWA as our reliable production partner, we manufacture our HAPTICORE products as close as possible to our customers and can thus for example also produce at the STIWA site in China.

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Who is XeelTech?

Founded in 2019, XeelTech has quickly become a pioneer in the realm of haptic technology. Since 2024, we have proudly operated as a fully owned subsidiary of STIWA Advanced Products, one of our founding companies. This partnership has enabled us to blend cutting-edge technology with unparalleled expertise and resources, bringing groundbreaking solutions to customers worldwide.

At the heart of XeelTech’s offerings is our revolutionary haptic feedback technology, embodied in our flagship product line, HAPTICORE. These haptic feedback actuators redefine user interface design by merging the tangible, reliable feel of rotary input devices with the versatile, adaptive nature of virtual controls. HAPTICORE transforms every interaction into a dynamic, immersive experience, adjusting its haptic feedback to meet the needs of each unique application.

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